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The Puppy Hairdresser
Berliner Strasse 26
60311 Frankfurt
Germany

Mobile +49 (0) 1525 8458352
Email info@thepuppycoiffeur.com

Managing Director: Stefan Tran
Umsatzsteuer-Identifikationsnummer:           _cc781905 -5cde-3194-bb3b-136bad5cf58d_      ​914995

Responsible 

Stefan Tran 
Paul-Ehrlich-Strasse 26
60596 Frankfort

Represented by:

tax consultant

Dipl.-Bw. (FH) Andreas Lehmann

Schillerstrasse 4

60313 Frankfurt am Main

Telephone: 069/ 219 360 50

Fax: 069 / 219 360 59

Terms of Service

 

 

1. SCOPE

 

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

 

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

 

 

2. CONTRACTUAL PARTIES, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES

 

The purchase contract is concluded with The Puppy Coiffeur.

 

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

 

 

3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

 

The language(s) available for the conclusion of the contract: German

 

We save the text of the contract and send you the order data and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible via the Internet.

 

 

4. TERMS OF DELIVERY

 

Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.

 

In principle, you have the option of collection from The Puppy Coiffeur, Berliner Straße 26, 60311 Frankfurt, Germany during the following business hours: Tuesday to Friday 8:00 a.m. to 6:00 p.m., Saturday 9:00 a.m. to 3:00 p.m

 

 

5. PAYMENT

 

The following payment methods are generally available in our shop:

 

Credit card

In the ordering process you enter your credit card details. Your card will be charged immediately after placing your order.

 

PayPal

In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal and identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

 

Apple Pay

In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, and have the Apple Pay function activated , identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

 

giropay / paydirekt

In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M (“giropay” or “paydirekt”) we offer the payment methods giropay and paydirekt.

 

giropay

In order to be able to pay the invoice amount via giropay, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

 

paydirect

In order to be able to pay the invoice amount via paydirekt, you must have a bank account activated for online banking, be registered with paydirekt, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

 

 

6. RESERVATION OF TITLE

 

The goods remain our property until full payment.

 

 

7. DAMAGE IN TRANSIT

 

If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

 

 

8. WARRANTY AND GUARANTEES

 

 

8.1 LIABILITY FOR DEFECTS

 

The statutory liability for defects applies.

 

 

8.2 WARRANTIES AND CUSTOMER SERVICE

 

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

 

Customer service: dog groomers

 

 

9. LIABILITY

 

We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents

 

 * in the event of injury to life, limb or health,

 * in the event of intentional or grossly negligent breach of duty,

 * for guarantee promises, if agreed, or

 * as far as the scope of the Product Liability Act is open.

 

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected.

For the rest, claims for damages are excluded.

 

 

10. DISPUTE RESOLUTION

 

The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board.

 

 

 

Terms and Conditions created with the Trusted Shops [https://legal.trustedshops.com/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].

Data protection

 

Responsible for data processing is:

Stefan Tran

Berliner Strasse 26

60311 Frankfurt

 

info@thepuppycoiffeur.com

 

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

 

 

1. ACCESS DATA AND HOSTING

 

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our overriding legitimate interests in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

 

 

 HOSTING

 

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

 

2. DATA PROCESSING FOR CONTRACT MANAGEMENT AND CONTACTING

 

 

2.1 DATA PROCESSING FOR CONTRACT MANAGEMENT

 

For the purpose of contract processing (including inquiries about and processing of any existing warranty and non-performance claims as well as any statutory updating obligations) in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we collect personal data if you provide it to us as part of your Submit your order voluntarily. Mandatory fields are marked as such, since in these cases we need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

 

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been completed, your data will be restricted for further processing and deleted after the tax and commercial retention periods in accordance with Article 6 Paragraph 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Article 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

 

merchandise management system

 

We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

 

2.2 CUSTOMER ACCOUNT

 

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for further future orders our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit which we inform you in this statement.

 

 

2.3 CONTACTING US

 

As part of customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR if you voluntarily provide us with this when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit about which we inform you in this statement.

 

 LIVE CHAT TOOL USERLIKE

 

For the purpose of customer communication, we use the live chat tool from Userlike UG [https://www.userlike.com/de/] (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany ("Userlike"). This serves to safeguard our overriding legitimate interests in effective and improved customer communication in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. Userlike works for us on our behalf.

 

 LIVE CHAT TOOL ZENDESK

 

For the purpose of customer communication, we use the live chat tool from Zendesk [http://www.zendesk.de], Inc., 1019 Market Street, San Francisco, CA 94103, USA ("Zendesk"). This serves to safeguard our overriding legitimate interests in effective and improved customer communication in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. Zendesk works for us on our behalf. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 

 LIVE CHAT TOOL WHATSAPP

 

For the purpose of customer communication, we use the live chat tool from WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). This serves to safeguard our overriding legitimate interests in effective and improved customer communication in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. WhatsApp works for us on our behalf. The phone numbers we store on our mobile device are automatically processed on servers of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Only telephone numbers of customers who have previously contacted us via WhatsApp and have therefore already accepted WhatsApp's terms of use and data protection are saved. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

 

 

3. DATA PROCESSING FOR SHIPPING PURPOSES

 

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered.

 

 

 DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION

 

If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Article 6 Paragraph 1 Sentence 1 lit Delivery can contact you for the purpose of delivery notification or coordination.

The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

 

General Logistics Systems Germany GmbH & Co. OHG

GLS Germany-Strasse 1 - 7

DE-36286 Neuenstein

Germany

 

DPD Germany GmbH

Wailandtstrasse 1

63741 Aschaffenburg

Germany

 

DHL Parcel Ltd

Strassenweg 10

53113 Bonn

Germany

 

United Parcel Service Deutschland S.à rl & Co. OHG

Goerlitzer Strasse 1

41460 Neuss

Germany

 

Hermes Germany GmbH

Essener Strasse 89

D-22419 Hamburg

Germany

 

 

4. DATA PROCESSING FOR PAYMENT PROCESSING

 

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

 

 

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

 

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Article 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

 

 

4.2 DATA PROCESSING FOR PURPOSES OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES

 

If necessary, we give our service providers further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which are overriding in the context of a balancing of interests.

 

 

4.3 IDENTITY AND CREDIT CHECK WHEN SELECTING KLARNA PAYMENT SERVICES

 

Klarna direct debit, purchase on account via Klarna, Klarna installment purchase

If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit. that we may transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna’s data protection declaration [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] can be used for identity and credit checks. Klarna uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. As a result, we may no longer be able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time by contacting Klarna.

 

 

4.4 IDENTITY AND CREDIT CHECK WHEN SELECTING BILLPAY PAYMENT SERVICES (OPERATED BY KLARNA BANK AB)

 

If you opt for the payment services of Klarna Bank AB AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO that we are allowed to transmit the data necessary for processing the payment and an identity and credit check to Billpay. In Germany, the credit agencies listed in Billpay's data protection declaration [https://www.billpay.de/de/agb-de/] can be used for identity and credit checks. Billpay uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. As a result, we may no longer be able to offer you certain payment options. You can revoke your consent to this use of personal data at any time from BillPay.

 

 

4.5 IDENTITY AND CREDIT CHECK WHEN SELECTING PURCHASE ON INVOICE VIA PAYONE

 

If you choose the payment method purchase on account (offered via PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt am Main, Germany (hereinafter PayOne)), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR that we may transmit the data necessary for processing the payment and an identity and credit check to PayOne. In Germany, the identity and credit check can be carried out in PayOne's data protection declaration [https://a.storyblok.com/f/64176/x/b6e0586777/payone-information-zu-datenverarbeitung-gemass-art-13-dsgvo- 0220-1.pdf] mentioned credit agencies. PayOne uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this data protection declaration. As a result, we may no longer be able to offer you certain payment options.

 

 

5. ADVERTISING BY EMAIL, POST, PHONE

 

 

5.1 EMAIL NEWSLETTER WITH SUBSCRIBE, NEWSLETTER TRACKING WITH SEPARATE CONSENT

 

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 (1) sentence 1 lit. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit is permitted by law and about which we inform you in this statement.

 

If you have also given us your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit future newsletter campaigns (“newsletter tracking”).

 

For this evaluation, the e-mails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels), which are stored on our website. For the evaluations, we link in particular the following "newsletter data"

 

 * the page from which the page was requested (so-called referrer URL),

 * the date and time of the call,

 * the description of the type of web browser used,

 * the IP address of the requesting computer,

 * the email address,

 * the date and time of registration and confirmation

 

and the One-Pixel Technologies with your email address or your IP address and possibly a unique ID. Links contained in the newsletter may also contain this ID.

 

Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

 

The information is stored as long as you have subscribed to the newsletter.

 

 

5.2 EMAIL NEWSLETTER WITHOUT REGISTRATION AND YOUR RIGHT TO OBJECT

 

If we receive your e-mail address in connection with the sale of goods or services and you have not objected to this, we reserve the right to regularly send you offers for similar products to those already purchased on the basis of Section 7 (3) UWG , from our range by e-mail. This serves to safeguard our overriding legitimate interests in advertising to our customers within the framework of a balancing of interests.

You can object to this use of your e-mail address at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic tariffs.

After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 lit is permitted by law and about which we inform you in this statement.

 

 

5.3 SENDING REVIEW REQUESTS BY EMAIL

 

If you have given us your express consent to this during or after your order in accordance with Article 6 Paragraph 1 Sentence 1 lit rating system used. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the evaluation request.

 

 

5.4 POST ADVERTISING AND YOUR RIGHT TO OBJECT

 

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to safeguard our overriding legitimate interests in advertising to our customers in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration.

 

 

5.5 PHONE ADVERTISING

 

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, we use the data required for this or separately provided by you for our own advertising purposes, e.g. You can revoke your consent at any time either by sending a message to the contact option described in this data protection declaration or by giving us a verbal message on every call. After revocation, we will delete your telephone number unless you have expressly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we will inform you in this declaration.

 

 

6. COOKIES AND OTHER TECHNOLOGIES

 

 

 GENERAL INFORMATION

 

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information and information about your use of our website (e.g. information about the contents of the shopping cart). Within the framework of a weighing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

 

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

 

The cookie settings for your browser can be found under the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https: //support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/ #cookies]

 

If you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

 

 

7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

 

If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the "Cookies and other technologies" section. For more information, including how we work with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

 

7.1 USE OF GOOGLE SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

 

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  If your IP address is collected via Google technologies, it will be shortened before it is stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be sent to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing takes place on the basis of an agreement concluded between jointly responsible persons for the respective technology in accordance with Art. 26 DSGVO. Further information about data processing by Google can be found in Google's data protection information [https://policies.google.com/privacy?hl=de].

 

 GOOGLE ANALYTICS

 

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies can be used. In principle, your IP address will not be merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

 

For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. Data release to Google as part of these data release settings is based on an additional agreement between those responsible. We have no influence on the subsequent data processing by Google.

 

We also use the Google Analytics Google Optimize extension function to create and run tests.

 

For the purpose of optimizing the marketing of our website, we use the so-called user ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data for one or more sessions on our online presence and thus analyze your user behavior across devices and sessions.

 

For web analysis, so-called "cross-device tracking" is enabled by the extension function of Google Analytics Google Signals. If your Internet-enabled devices are linked to your Google account and you have activated the "Personalized advertising" setting in your Google account, Google can create reports on your usage behavior (in particular the number of users across devices), even if you change your device. We do not process personal data in this respect; we only receive statistics based on Google Signals.

 

For web analysis and advertising purposes, the so-called DoubleClick cookie is enabled by the extension function of Google Analytics to recognize your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website use.

 

 GOOGLE ADSENSE

 

Our website markets space for third-party ads via Google AdSense. These advertisements will be shown to you in various places on this website. The so-called DoubleClick cookie is used to display interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information and information about your use of our website) and automatically assigning a pseudonymous UserID, with the help of which interests are determined based on visits to this and other websites.

 

 GOOGLE ADS

 

For advertising purposes in the Google search results and on the websites of third parties, the so-called Google remarketing cookie is set when you visit our website, which is automatically generated by collecting and processing data (IP address, time of visit, device and browser information and information about your use of our website) and by means of a pseudonymous cookie ID and on the basis of the pages you visit enables interest-based advertising. Any further data processing will only take place if you have activated the "Personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

 

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you came to our website via a Google Ads advertisement. Cookies can be used for this and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) can be recorded, from which pseudonyms are used User profiles are created.

 

 GOOGLE MAPS

 

For the visual representation of geographic information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it. We have no influence on this subsequent data processing.

 

 GOOGLE RECAPTCHA

 

For the purpose of protection against misuse of our web forms and against spam by automated software (so-called bots), Google collects reCAPTCHA data (IP address, time of visit, browser information and information on your use of our website) and uses a so-called JavaScript and cookies analyze your use of our website. In addition, other cookies stored by Google services in your browser are evaluated. A reading or saving of personal data from the input fields of the respective form does not take place.

 

 YOUTUBE VIDEO PLUGIN

 

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only if you Play video.

 

 

7.2 USE OF FACEBOOK SERVICES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

 

 USE OF FACEBOOK PIXELS

 

We use the Facebook pixel as part of the Meta Platforms Ireland Ltd. technologies presented below. [http://de-de.facebook.com/facebookdublin/], 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) are automatically collected and stored, from which using User profiles are created from pseudonyms. As part of the so-called extended data comparison, information is also collected and stored hashed for comparison purposes, with which individuals can be identified (e.g. names, e-mail addresses and telephone numbers). For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables your browser to be recognized when you visit other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising.

The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. If we are responsible for data transmission to the USA, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in the data protection information of Facebook (by Meta) [http://de-de.facebook.com/policy.php].

 

 FACEBOOK ANALYZES

 

As part of the Facebook Business Tools, statistics on visitor activities on our website are generated from the data collected with the Facebook pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally display and market our website.

 

 FACEBOOK ADS (AD MANAGER)

 

We use Facebook Ads to promote this website on Facebook (by Meta) and other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise specified for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland. This does not include subsequent data processing by Meta Platforms Ireland.

 

Based on the statistics on visitor activity on our website created via Facebook Pixel, we operate group-based advertising on Facebook (by meta) via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data comparison (see above) that takes place to determine the respective target group, Facebook (by Meta) acts as our processor.

 

Based on the pseudonymous cookie ID set by the Facebook pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook pixel remarketing.

 

We use Facebook Pixel Conversions to measure your subsequent usage behavior for web analysis and event tracking if you came to our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook (by Meta).

 

 

8. SOCIAL MEDIA

 

 

8.1 SOCIAL PLUGINS FROM FACEBOOK (BY META), TWITTER, INSTAGRAM (BY META), PINTEREST, ADDTHIS, WHATSAPP

 

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is called up. If you click on one of the buttons, the website of the respective social network will open in a new window in your browser. There you can, for example, press the Like or Share button.

 

 

8.2 OUR ONLINE PRESENCE ON FACEBOOK (BY META), TWITTER, INSTAGRAM (BY META), YOUTUBE, PINTEREST, LINKEDIN, XING

 

If you have given your consent to the respective social media operator in accordance with Article 6 Paragraph 1 Sentence 1 lit and stored, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this. For detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights in this regard and setting options for protecting your privacy, please refer to the data protection notices of the providers linked below. If you still need help in this regard, you can contact us.

 

Facebook (by Meta) [http://www.facebook.com/about/privacy/] is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there . The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. You can find more information (information about Insights data) here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

 

Twitter [https://twitter.com/de/privacy] is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transferred to a server operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 

Instagram (by Meta) [http://help.instagram.com/519522125107875] is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland") The information collected about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.  Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. You can find more information (information about Insights data) here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

 

YouTube [https://policies.google.com/privacy?hl=de] is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 

Pinterest [https://about.pinterest.com/de/privacy-policy] is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 

LinkedIn [https://www.linkedin.com/legal/privacy-policy] is an offer from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 

Xing [https://privacy.xing.com/de/datenschutzerklaerung] is an offer from New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

 

 

9. HOW TO CONTACT US AND YOUR RIGHTS

 

 

9.1 YOUR RIGHTS

 

As a data subject, you have the following rights:

 

 * according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;

 * in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us;

 * according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, provided that no further processing is required

   * to exercise the right to freedom of expression and information;

   * to comply with a legal obligation;

   * for reasons of public interest or

   * is required to assert, exercise or defend legal claims;

 * according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, insofar as

   * the accuracy of the data is disputed by you;

   * the processing is unlawful but you oppose its erasure;

   * we no longer need the data, but you need it to assert, exercise or defend legal claims or

   * you have objected to the processing in accordance with Art. 21 GDPR;

 * according to Art. 20 DSGVO the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;

 * according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

 

Right to object

 

Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

 

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

 

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.

 

 

9.2 CONTACT OPTIONS

 

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

 

 

Data protection declaration created with the Trusted Shops [https://legal.trustedshops.com/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].

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